Regulations of RIVENT Sp. z o. o.


Legal regulations regarding the contract for a tourist event and acceptance of the General Terms and Conditions.

General Terms and Conditions of Sale

Basic explanations:

RIVENT Sp. z o. o. - Organizer of tourist events with its registered office: Zabrzeż 415a, 33-390 Zabrzeż.

Organizer – the organizer of tourist offers presented on the website – RIVENT Sp. z o. o.

Participant – a person who purchased the offer or submits an inquiry regarding the provision of a service, stay in the center,
Agreement - application - an agreement concluded between the Participant and the Event Organizer, containing detailed data regarding the purchased event, as well as details of the persons participating in it. Once signed by the Participant, it becomes legally binding for both parties.

Conditions of participation - an integral part of the contract - applications, regulating the mutual rights and obligations of the Organizer and the Participant.

Tourist event – ​​a service provided by the Organizer and for the Participant, including a program and services covered by a common price.

A) RECORDS AND REGULATIONS

1. Applicable legal regulations
The contractual relationship between the Organizer: RIVENT Sp. z o. o., address: Zabrzeż 415a, 33-390 Zabrzeż, Poland, NIP 7343589243 e-mail: biuro@rivent.pl">biuro@rivent.pl and the participant are governed by the clause of the tourist event contract, the specification specifying its final content and these general conditions.

2. Registration for a tourist event
Registration can be made directly via our website www.rivent.pl In order to register for a tourist event and have the reservation recognized, the Participant must meet one of the following conditions:

The publishing house "ZGODY" includes in the form when registering via the website.
Registration directly through our website with payment of 50% of service fees.

Acceptance of the reservation by RIVENT Sp. z o. o. depending on the location. If the reservation is accepted by RIVENT Sp. z o. o., which is subject to payment on the day of departure to the tourist organization (with specific indications to the contrary in the organization).

B) CHANGE OF THE CONTRACT

1. Changes to the device by the organizer In the event that the organizer will provide information about the scope of equipment elements, the connection is as provided one about it by e-mail to the client, so that it can be available to recipients with a notification or contract, with the right to receive notification of payments paid, acceptance of the response in the notification.



The occurrence of such an event, which may occur in the event of a threat, is the result of executive actions (extraneous, abnormal and unpredictable factors) and when the number of people required to carry out tourist activities is not met.

2. Resignation by the Participant.

If the Participant cancels the tourist event, after completing the formalities, including at least the payment required to accept the reservation, RIVENT Sp z o. o. will refund the client's money, minus the following costs: justified cancellation costs (borne by the organizing office and travel service providers).

RIVENT Sp. z o. o. will charge the costs of:

up to 40 days before departure – 7% of the event price;
from 39 to 31 days before the departure date - 20% of the event price;
from 30 to 21 days before the departure date - 30% of the event price;
from 20 to 14 days before the departure date - 50% of the event price;
from 13 to 8 days before departure - 70% of the event price;
from 7 to 4 days before the departure date - 80% of the event price;
3 days before the departure date or later - 95% of the event price.
Resignation should be notified by e-mail, and the date of cancellation of the event is the date of receipt of the said correspondence and confirmation by the Organizer.

RIVENT Sp. z o. o. may provide for special cancellation conditions for certain tourist packages and these will be detailed in the specification of the relevant package.

3. Changing the reservation – by the Participant
The Participant may make changes to the reservation of the Tourist Event only with the consent of the Organizer. The Participant is aware of the possibility of handling costs related to changing the reservation in accordance with the Conditions of Participation of the Organizer of the Tourist Event.
Making changes to the reservation of a Tourist Event is only possible by sending an e-mail to biuro@rivent.pl. To change a reservation, the Customer must provide his name and reservation number.